Soft Water for a better way of life

What is Hard Water?

Bournemouth and Poole are very hard water areas.

So, you live in a hard water area.  You may know the benefits of soft water because showering in Cornwall (or whichever soft water area you visited) was somewhat more pleasant. You probably also found the soapy lather was more luxurious and that your hair felt softer. However, you’re probably also left wondering what actually makes that difference?
Calcium carbonate, mostly. There are deposits present in the ground. This dissolves into rainwater which eventually finds its way into your water supply. It is the main cause of hard water. The old nasties scum and scale are responsible for many of the problems hard water creates, but what are they?


Scum is a reaction that is specific to soap. Soap is an emulsifier. In simple terms, this means that it can disperse one liquid into another, where it normally wouldn’t be possible. This is how soap actually gets you squeaky clean, by attracting and suspending oil and dirt off your body in such a way that it can be removed.
A side effect of this is scum. The fatty acids that soap removes react the minerals in water to form an insoluble salt. Hard water has more of these minerals, meaning more scum. Since it’s insoluble, it’s a pain to clean! That horrible film in your shower and mucky bathtub rings result. It can cause discolouration to your lovely bathroom surfaces if left to fester. Aside from the cleaning issues, it is also quite harsh on skin and hair. Soft water not only means that you can use less soap, but it also makes it work more effectively as a result.


Scale tends to be made up of calcium deposits. Taking a look at your kettle’s heating element can be quite telling about your water quality. Scale isn’t particularly pleasant when it comes to making tea!
Here’s a fact about scale you probably didn’t know about scale. Unlike most dirt, which become easier to clean at higher temperatures, scale actually tends to become less soluble when temperature rises. Therefore, it is a particularly nasty problem for anywhere that warm water is used in your home. Sinks, bathrooms, kitchens, boilers, radiators… well actually pretty much everywhere.

The solution

Your best bet is, you guessed it! A water softener. Luckily for you, we supply and install the best ones. This isn’t a claim we make lightly here. If you look at this page on water softeners you can find information on all the main options.